In the image makeover bid to make the organisation customer friendly, the CBEC has decided to come up with Directorate of Taxpayer Services an exclusive wing to have a better connect with taxpayers. The current fiscal is being celebrated as the Year of Taxpayer Services. Pursuing the recommendation of Tax Administration Reforms Commission, the CBEC has already set up a committee to work out modalities and responsibilities of the new directorate.
The CBEC is responsible for the collection of indirect taxes like Customs duty, excise and service tax. The collection of indirect taxes in 2014-15 had surpassed the target of Rs 5.46 lakh crore by over Rs 4,000 crore.